FAQ_backup

Frequently Asked Questions

  • Are you lightbulbs dimmable?

Yes, all our filament bulbs are dimmable. We recommend the following dimmers:
Universal Dimmers
Clipsal 32E450UDM Universal Dimmer
Clipsal 31E2PUDM Push Button Universal Dimmer
Clipsal 31E2RUDM Rotary Controlled Universal Dimmer

LED Dimmers
LoadSmart Generation 2 ­ Lumex ­ LED Modular Rotary Dimmer
LYNX­LED Dimmer ­ CLA ­ LED Trailing Edge Rotary dimmer
LEDSMART XPERT­ diginet/Gerard Lighting ­ rotary dimmer
 Trailing Edge Dimmers
 Clipsal 32E45OTM – Trailing Edge


Our bulbs are dimmable with HPM push button and Trailing Edge and CBUS dimmers in most circumstances but we recommend the new Universal or LED specific dimmers. With older Dimmers and CBUS dimmers there may be issues with minimum load requirements ­ so if there is 30W or more of lighting on the circuit the dimmer will work but with lower amounts this will not necessarily be the case. When installing please note that flickering and flat spots at either end of the dimming spectrum may occur ­ we recommend using a dimmer where a set point can be altered to ensure that these issues can be minimised at installation.
  • What does 2200k or 2700k mean?

These numbers refer to the colour temperature of the lightbulb ­ the higher the number the whiter the light. Our 2200k bulbs are super warm, similar to carbon filament lightbulbs in colour. 2700k bulbs are closer to Halogen lightbulbs or old Tungsten incandescent lightbulbs.
  • Why are your LED filament lightbulbs so expensive compared to carbon filament?

Our bulbs last longer, they cost 85% less to run and they utilise new and exciting LED chip and sapphire infused silicon technology. The LED filament technology to create such warm filaments is still only a few years old and not yet produced in such large quantities to push down costs
  • What is E27, B22, E40, E14 or B15?


These codes refer to the type of connection the lightbulb makes to the socket it is screwed into. The B22 and B15 are bayonet style fittings ­ generally only found in Commonwealth countries such as the UK, Australia and NZ. B22 is the standard size, B15 is generally reserved for lamps, chandeliers and other small appliance fitting. The E40, E27 and E14 codes refer to what is known as Edison Screw fittings ­ these bulbs screw into the socket. E27 is the standard size, the E14 or small edison screw is generally reserved for lamps, chandeliers and other small appliance fittings, the E40 is an older style fitting made for larger industrial light fittings ­ these are reserved for our Oversized lightbulbs. Please take note of the fitting you have to ensure you order the correct type of bulb for your fitting ­ any questions please get in contact with us at[email protected].

  • Are your lights accredited?


Yes ­ we have received all appropriate accreditations for our products and are members of the ERAC register for electrical products. Please contact us for copies of certificates of suitability as appropriate.

  • How bright are your lights?

We manufacture a range of products with various lumen levels. Lumen is the measure of brightness ­ with LEDs the more watts the brighter the bulb and the whiter the bulbs (higher colour temperature number) the brighter it is. Please contact us for specific recommendations for your project.

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